At Groundzero Aerospace LLP, we value your satisfaction and strive to provide the best products, services, and training programs in the drone industry. We understand that there may be situations where you need to cancel an order or request a refund. Please take a moment to familiarize yourself with our cancellation and refund policy outlined below:

Cancellation Policy:

Course Cancellation:

If you wish to cancel your enrollment in a drone training course, please notify us at least 7 days prior to the scheduled start date. A cancellation fee may apply, and the remaining amount will be refunded to you.

In the event that we have to cancel a course due to unforeseen circumstances or insufficient enrollment, we will notify you promptly and provide alternative options or a full refund.

Product Order Cancellation:

If you need to cancel an order for a drone, drone spare parts, or any other product, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, our return and refund policy will apply.

Refund Policy:

Course Refunds:

Refunds for course cancellations will be processed within 7 business days of the cancellation request. The refund will be issued using the original payment method.
If you have completed a portion of the course before requesting a refund, a prorated amount may be deducted from the refund based on the training already received.

Product Refunds:

If you are not satisfied with a product you purchased from us, please contact our customer support team within 7 days of receiving the product. We will assess the situation and, if applicable, provide instructions for returning the item for a refund or replacement.
Refunds for returned products will be processed within 10 business days of receiving the returned item in its original condition. The refund will be issued using the original payment method.

Please note the following important considerations:

• Shipping costs for returned products are non-refundable, unless the return is due to an error on our part.
• The customer is responsible for safely packaging and returning the item(s) for a refund or exchange.
• Refunds may be subject to deduction of any applicable transaction fees, taxes, or customs duties.
• We strive to provide transparent and fair cancellation and refund processes. If you have any questions or need assistance with a cancellation or refund request, please reach out to our customer support team using the contact information provided.

Company Name: 
Groundzero Aerospace LLP
Company Address: 
3/3, Sonal Apartment, Road No 2, Jaiprakash Nagar, Mumbai, Mumbai Suburban, Maharashtra, 400063

Registered Contact Number: 
+91 9867750035

Email Address:
rahul_ambegaokar@hotmail.com /
rahul@droneworld.co.in